When trying to connect Confluence to JIRA, I get the following error under the JIRA URL text field.
"Failed to establish application link between JIRA server and Confluence server. For more information, please see troubleshooting guide in our documentation."
I have Confluence on one server and JIRA on another server, both housed in vSphere. Using Telnet on each of those servers, I've confirmed the ports are open. I've added Confluence as an Application on the JIRA admin site, referenced by IP/port.
For what it's worth, I have successfully connected Confluence to another server that is running the Confluence SQL database.
Any help would be appreciated.
I connected Confluence to JIRA by bypassing the JIRA sync in the initial Confluence set up.
After I set up Confluence, I set up an admin user account in Confluence then followed these instructions to sync our JIRA contacts into Confluence:
1) Set up the JIRA user directory in Confluence:
2) In order to use Confluence, users must be a member of the confluence-users group or have Confluence 'can use' permission. Follow these steps to configure your Confluence groups in JIRA:
Choose one of the following methods to give your existing JIRA users access to Confluence:
Can you confirm whether you're using SSL? Also, please make sure you're accessing the application through the same URL set as base-url on both applications.
You might want to look at your logs and paste any entries related to the creation attempt on this thread, so we can help you on this matter.
Thanks for the quick response! I am not using SSL. I am using the base URL for JIRA to point Confluence to it, but I do not have an FQDN set up for Confluence yet, but I'm working on it. This is during the initial set up of Confluence when trying to connect to JIRA to share JIRA users. Should the Confluence base URL already be set at this point?
This is the log entry at: E:\Program Files\Atlassian\Application Data\Confluence\logs\atlassian-confluence.txt
2015-02-24 13:29:13,909 WARN [http-bio-8090-exec-3] [confluence.setup.actions.ConnectToJiraAction] addJiraConnectionFailedError Failure due to exception: Failed to create application link from JIRA server at http://192.168.200.72:8080 to this Confluence server at http://192.168.200.4:8090?. Please read the troubleshooting guide.
-- referer: http://192.168.200.4:8090/setup/connecttojira.action | url: /setup/connecttojira.action | userName: anonymous | action: connecttojira
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