I installed confluence and jira on the same windows server.
I configured confluence with HTTPS on port 9443 / confluence is reachable with URL : https://confluence.XYZ.ch:9443
Confluence is working well but it's impossible to add a user :
Failed to create the user …
In the following log file C:\Program Files\Atlassian\Application Data\Confluence\logs\atlassian-confluence.log, I find :
-- referer: https://confluence.XYZ.ch:9443/admin/users/createuser.action | url: /admin/users/docreateuser.action | traceId: db356ea96aec9ed8 | userName: jiraadm | action: docreateuser
com.atlassian.confluence.user.UserManagementOperationFailedException: com.atlassian.crowd.exception.runtime.OperationFailedException: The following URL does not specify a valid Crowd User Management REST service: http://jira.XYZ.ch/rest/usermanagement/1/user
Thank you for your help
A few users are recently experiencing the same error in another Community Question. I've laid out a few troubleshooting steps there if you can take a look and verify.
This can be caused by a firewall or reverse proxy preventing the connection between the two applications or an invalid URL, so please have a look and let us know if you have any questions or if this does not resolve your issue.
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@Manon Soubies-Camy is an engineer who has been an avid Atlassian user since 2014. She helps companies of all sizes transform the way they work with the Atlassian stack, including Jira and Confl...
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