Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Facing Error while registering webhook in confluence cloud through Addon

I am trying to register Webhook through Confluence Add-on previously it was working fine
But recently I am facing the error "An error occurred while provisioning the user for this app. Please try installing it again, and if then the problem persists then contact Atlassian support" while registering Webhook in Confluence cloud.
After debugging I noticed that it's the "key" in the App descriptor file that is creating the issue.

As per the Documentation, the key can be a combination of string and numbers. The value that we are passing is "confluence-2dc16f7f-97d5-4006-b5ab-d088d1ec5a94" where the numbers are generated dynamically generated and matches the expression which is mentioned in the documentation. And was working earlier.

But if I change the key value to "confluence-sag" it works fine.
Are there some different criteria that need to be fulfilled?
Any help is appreciated.

Kuldeep K

1 answer

0 votes
Fabian Lim Community Leader Jan 13, 2022

Hi There,

What's the add-on that you are referring to?


Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Confluence Cloud

🏠 Say hello to the new Confluence Home!

Hi Atlassian Community, My name is DJ Chung, and I’m a Product Manager on the Confluence Cloud team. Today, I’m excited to share a new and improved version of Home. The new Home helps you ...

4,571 views 10 52
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you