It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Export Page to PDF Functionality (Schuberg Philis Tableau plugin)

Rodrigo Martins May 31, 2016

Hi, the plugin is great, however, Export Page to PDF functionality is unable to export the Tableau viz and reports an authentication error instead. Is there a way to get this working ?

The error message in the PDF is :

Error rendering macro 'tableau-plugin' : com.atlassian.renderer.v2.macro.MacroException: authentication error: there is an authentication problem while retrieving the report, please contact your confluence or tableau server administrator


2 answers

0 votes

Hi Rodrigo!

This error very likely means that Confluence cannot reach the Tableau server, either because of a networking issue or an authentication issue, (the error leads me to believe the latter).

If you're not the administrator of your instance, I'd check with them to see if they can work to troubleshoot the issue.

Good luck!

0 votes
Rodrigo Martins May 31, 2016

Hi Cody, thanks for you reply. We've fixed the auth error, now if we try to export the page to pdf, we only get the tiltle and nothing else. Any guess?

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Confluence

6 Awesome Ways to Apply Trello, JIRA and Confluence to your Project

I attended  Atlassian Summit 2019  and learned a lot from the presenters, attendees and knowledgeable Atlassian product managers. The presentations I attended focused on applying Agile, pla...

1,123 views 7 18
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you