I received access to two folders that are created in Confluence by the company where I work:
But when I click on the button to view the pages (Visualizar página), Confluence responds that I have already requested access:
The problem is that the access has already been granted and, even so, I am not able to access the pages.
Has anyone ever experienced this? Please could you help me?
Is there bt any chance that these 2 folders are nested under another level of folder(s) that has a different permission setup?
Here's the documentation regarding the Permissions & Restrictions for your further reference.
If this possibility has been ruled out, please consider reaching out to Confluence Support and my colleague from there can help you further.
Support Engineer, Atlassian
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