Evaluation License Extension Not Working

Hi,

I renewed my evaluation license and it should expire on the 22nd May, however I cannot log into Confluence. Do I need to paste the new license key anywhere?

1 answer

1 accepted

This widget could not be displayed.

Hi James,

you need to put the new license under "Confluence Admin" -> "License Details" -> License

Btw, even if your license is expired, you should be able to log-in into Confluence. Therefore, I suspect that license is not the cause of your problem.

Hope this helps,

fabio

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

512 views 7 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you