Error with installing Confluence service

Hi I've been having a problem with installing Confluence 5.9.5 or Confluence 6.0.  When I do the install and try to start the service, I get the following error (screenshot):

Can someone help me figure out how to resolve this problem, or "clean" the system so I can do a fresh install (if that's what it takes).  Much appreciated!!! 

 

Untitled.jpg

 

I look in the logs and from earlier log entry and I see this:  " The Atlassian Confluence.0 Confluence010316142948 service terminated with service-specific error Incorrect function.."

 

Untitled1.jpg

The details state the following: 

 

-System
  
-Provider
   [ Name]Service Control Manager
   [ Guid]{555908d1-a6d7-4695-8e1e-26931d2012f4}
   [ EventSourceName]Service Control Manager
  
-EventID7024
   [ Qualifiers]49152
  
 Version0
  
 Level2
  
 Task0
  
 Opcode0
  
 Keywords0x8080000000000000
  
-TimeCreated
   [ SystemTime]2016-03-07T13:05:17.682625000Z
  
 EventRecordID3472
  
 Correlation
  
-Execution
   [ ProcessID]552
   [ ThreadID]640
  
 ChannelSystem
  
 ComputerlxJIRA.vancekc.VANCEPUBLISHING.com
  
 Security
-EventData
  param1Atlassian Confluence.0 Confluence010316142948
  param2%%1

 



1 answer

1 vote
Stephen Sifers Community Champion Mar 07, 2016

Looks like your issue is either a bad user/password or bad path, give this a shot:

https://confluence.atlassian.com/doc/start-confluence-automatically-on-windows-as-a-service-172071.html

 

Thanks Stephen - I think I did see that article when doing some research on the issue.  Let me try it again and see how it works.  Thanks! 

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