It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Error uploading image using the Brand Designer

Darryl Duke Sep 13, 2012

When trying to upload an image using the Images panel Zen's Brand Designer, I get the following error:

  • Could not upload the file to Confluence. The server may be unavailable.

What's causing this?

1 answer

1 accepted

5 votes
Answer accepted
Darryl Duke Sep 13, 2012

This happens when you don't have temporary access to administrative functions. You can get around this two ways:

  1. Access the Admin Console and enter your password. This will turn on the access to admin functions (and you'll see a message banner on all pages indicating this).
  2. Disable "Secure administrator sessions" from the Security Configuration panel in the Admin Console. This shouldn't be done on publicly accessible servers, but you're developing on a test server behind the firewall, or on your local computer, right?

This is a known bug that will be fixed in Zen 5.2.4.

Darryl Duke Oct 04, 2012

Update: Zen 5.2.4 has been released, and includes this fix.

David Simpson Community Leader Oct 04, 2012

@Darryl: You should mark this as correct :)

David Simpson Community Leader Oct 04, 2012

...and thanks for this. I've had this problem.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Confluence

Confluence CVEs and common questions

Two vulnerabilities have been published for Confluence Server and Data Center recently: March 20, 2019 CVE-2019-3395 / CVE-2019-3396 April 17, 2019 CVE-2019-3398 The goal of this article is...

947 views 0 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you