Error uploading image using the Brand Designer

When trying to upload an image using the Images panel Zen's Brand Designer, I get the following error:

  • Could not upload the file to Confluence. The server may be unavailable.

What's causing this?

1 answer

1 accepted

Accepted Answer
5 votes

This happens when you don't have temporary access to administrative functions. You can get around this two ways:

  1. Access the Admin Console and enter your password. This will turn on the access to admin functions (and you'll see a message banner on all pages indicating this).
  2. Disable "Secure administrator sessions" from the Security Configuration panel in the Admin Console. This shouldn't be done on publicly accessible servers, but you're developing on a test server behind the firewall, or on your local computer, right?

This is a known bug that will be fixed in Zen 5.2.4.

Update: Zen 5.2.4 has been released, and includes this fix.

David Simpson Community Champion Oct 04, 2012

@Darryl: You should mark this as correct :)

David Simpson Community Champion Oct 04, 2012

...and thanks for this. I've had this problem.

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