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Error to import .zip file from old Confluence Environment

Hello, I'm having a problem to migrate our Confluence Environment. I saw several Tutorials, I already get the backup file from old environment, but when I try to upload it on the new Environment return an Error without any specification. So I don't know what I've to do...

Can you help me?

confluence-error.png

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 12, 2022

@Carlos Severo Since you are migrating from Server to Cloud you should just use the Confluence Cloud migration assistant.   https://support.atlassian.com/migration/docs/use-the-confluence-cloud-migration-assistant-to-migrate/ 

Hey Brant, how are you?!

 

I'm migrating Cloud to Cloud, I'm both environments we've the Jira active, is it can difficult the process?! 

 

Thanks.

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 13, 2022 • edited Feb 24, 2023

If you are going to go from cloud to cloud you will need to follow this guide.  https://confluence.atlassian.com/cloudkb/migrating-from-confluence-cloud-to-confluence-cloud-691011969.html.

Like Andy Gladstone likes this

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