Error settting up confluence to connecto JIRA

I have a separate stand alone JIRA instance.

In the setup screens on step 4 Setup user management I am getting the following error: This is not a valid url for JIRA 4.3 or later.

I can take URL and put it in the browser on my confluence server and have no problems.

Also note that if I put an invalid user in I get an error on the user, but if I have a valid user I still get the URL error.

2 answers

1 accepted

This issue was caused by the windows firewall on the Confluence server blocking the port that Confluencew was on. This prevented JIRA from connecting back to Confluce.

0 vote

It looks like you're using an external domain name for your instance, meaning Confluence will need to be able to communicate with a DNS server that tells it how to find the proxy that handles traffic to and from JIRA.

First, please, could you please try to confirm if the application name is the same confirmed by you when installed Confluence?

Also, there's another workaround if your issue is going wrong yet:

  1. Set up the Confluence and JIRA with the localhost, and set up the application link and make sure it works.
  2. Replace the Base URL on both sides and remove then recreate the application link and make sure it works.
  3. Set up the HTTPS on both sides and remove then recreate the application link and make sure it works.

There's an article that could help you to better understand it too. Please, refer to the following article to achieve the same:

https://confluence.atlassian.com/display/DOC/Connecting+to+Crowd+or+JIRA+for+User+Management

Hope it helps.

Kind Regards

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,771 views 26 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you