Error retrieving breadcrumbs.

Hello,

For some time, I have a serious problem with a space. I am Confluence 5.3.

Can not create a page saying "Error retrieving breadcrumbs."

To get to the store, I change my space and there is no problem. Then it is impossible to move the page. I still have the same error: "Error retrieving breadcrumbs."

I tried to reindex Confluence but the problem is still present.

Someone would have a solution?

Thank you in advance
Ronald

2 answers

0 vote

I searched our various repositories and found this: https://jira.atlassian.com/browse/CONF-20237 - but that seems different, a global configuration problem. You mentioned it's just a single space. I'm curious - what is "the store"?

What's unique about this space - is there a custom theme? Perhaps some custom css? Get the space admin, if you're not, to change to the default theme and wipe out (temporarily at least) any css.

Thank you for your reply.

I use Confluence 5.3 in French, with accents. Reading the ticket CONF-20237, I found that it was the same problem.
The problem would accents contained in the title. I did the test and it is the same problem.

I have found the problem as a single space because I started with Confluence. I do not have much content.

However I do not understand how to solve the problem. On the ticket, Robson said he set UTF-8 in server.xml.

When I look at mine, I feel it is already configured:

<Server port="8000" shutdown="SHUTDOWN" debug="0">
    <Service name="Tomcat-Standalone">
        <Connector className="org.apache.coyote.tomcat4.CoyoteConnector" port="8090" minProcessors="5"
                   maxProcessors="75"
                   enableLookups="false" redirectPort="8443" acceptCount="10" debug="0" connectionTimeout="20000"
                   useURIValidationHack="false" URIEncoding="UTF-8"/>

        <Engine name="Standalone" defaultHost="localhost" debug="0">

            <Host name="localhost" debug="0" appBase="webapps" unpackWARs="true" autoDeploy="false">

                <Context path="" docBase="../confluence" debug="0" reloadable="false" useHttpOnly="true">
                    <!-- Logger is deprecated in Tomcat 5.5. Logging configuration for Confluence is specified in confluence/WEB-INF/classes/log4j.properties -->
                    <Manager pathname="" />
                </Context>
            </Host>

        </Engine>

        <!--
            To run Confluence via HTTPS:
             * Uncomment the Connector below
             * Execute:
                 %JAVA_HOME%\bin\keytool -genkey -alias tomcat -keyalg RSA (Windows)
                 $JAVA_HOME/bin/keytool -genkey -alias tomcat -keyalg RSA  (Unix)
               with a password value of "changeit" for both the certificate and the keystore itself.
             * Restart and visit https://localhost:8443/

             For more info, see http://confluence.atlassian.com/display/DOC/Adding+SSL+for+Secure+Logins+and+Page+Security
        -->
<!--
        <Connector port="8443" maxHttpHeaderSize="8192"
                   maxThreads="150" minSpareThreads="25" maxSpareThreads="75"
                   enableLookups="false" disableUploadTimeout="true"
                   acceptCount="100" scheme="https" secure="true"
                   clientAuth="false" sslProtocol="TLS" SSLEnabled="true"
                   URIEncoding="UTF-8" keystorePass="<MY_CERTIFICATE_PASSWORD>"/>
-->
    </Service>
</Server>

Could you tell me how to solve the problem?

Thank you.

Your server.xml is indeed UTF-8. Make sure you've got everything at UTF-8:

https://confluence.atlassian.com/display/DOC/Troubleshooting+Character+Encodings

See section 2 - it could be the database or file system.

Hello,

I checked your link and my setup.

Server configuration:

<Server port="8000" shutdown="SHUTDOWN" debug="0">
    <Service name="Tomcat-Standalone">
        <Connector  URIEncoding="UTF-8"  className="org.apache.coyote.tomcat4.CoyoteConnector" port="8090" minProcessors="5"
                   maxProcessors="75"
                   enableLookups="false" redirectPort="8443" acceptCount="10" debug="0" connectionTimeout="20000"
                   useURIValidationHack="false"/>


[...]

Configuration database Postgresql:

psql confluence -c 'SHOW SERVER_ENCODING'
 server_encoding 
-----------------
 UNICODE
(1 ligne)

I checked everything but I do not understand why I still have this problem.
Would you have another idea?

Thank you.

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