Error retrieving breadcrumbs.

[Ronald Diquélou]

Hello,

For some time, I have a serious problem with a space. I am Confluence 5.3.

Can not create a page saying "Error retrieving breadcrumbs."

To get to the store, I change my space and there is no problem. Then it is impossible to move the page. I still have the same error: "Error retrieving breadcrumbs."

I tried to reindex Confluence but the problem is still present.

Someone would have a solution?

Thank you in advance
Ronald

[Ronald Diquélou]

Hello,

I checked your link and my setup.

Server configuration:

<Server port="8000" shutdown="SHUTDOWN" debug="0">
    <Service name="Tomcat-Standalone">
        <Connector  URIEncoding="UTF-8"  className="org.apache.coyote.tomcat4.CoyoteConnector" port="8090" minProcessors="5"
                   maxProcessors="75"
                   enableLookups="false" redirectPort="8443" acceptCount="10" debug="0" connectionTimeout="20000"
                   useURIValidationHack="false"/>


[...]

Configuration database Postgresql:

psql confluence -c 'SHOW SERVER_ENCODING'
 server_encoding 
-----------------
 UNICODE
(1 ligne)

I checked everything but I do not understand why I still have this problem.
Would you have another idea?

Thank you.

[Jeremy Largman]

I searched our various repositories and found this: https://jira.atlassian.com/browse/CONF-20237 - but that seems different, a global configuration problem. You mentioned it's just a single space. I'm curious - what is "the store"?

What's unique about this space - is there a custom theme? Perhaps some custom css? Get the space admin, if you're not, to change to the default theme and wipe out (temporarily at least) any css.

[Ronald Diquélou]

Thank you for your reply.

I use Confluence 5.3 in French, with accents. Reading the ticket CONF-20237, I found that it was the same problem.
The problem would accents contained in the title. I did the test and it is the same problem.

I have found the problem as a single space because I started with Confluence. I do not have much content.

However I do not understand how to solve the problem. On the ticket, Robson said he set UTF-8 in server.xml.

When I look at mine, I feel it is already configured:

<Server port="8000" shutdown="SHUTDOWN" debug="0">
    <Service name="Tomcat-Standalone">
        <Connector className="org.apache.coyote.tomcat4.CoyoteConnector" port="8090" minProcessors="5"
                   maxProcessors="75"
                   enableLookups="false" redirectPort="8443" acceptCount="10" debug="0" connectionTimeout="20000"
                   useURIValidationHack="false" URIEncoding="UTF-8"/>

        <Engine name="Standalone" defaultHost="localhost" debug="0">

            <Host name="localhost" debug="0" appBase="webapps" unpackWARs="true" autoDeploy="false">

                <Context path="" docBase="../confluence" debug="0" reloadable="false" useHttpOnly="true">
                    <!-- Logger is deprecated in Tomcat 5.5. Logging configuration for Confluence is specified in confluence/WEB-INF/classes/log4j.properties -->
                    <Manager pathname="" />
                </Context>
            </Host>

        </Engine>

        <!--
            To run Confluence via HTTPS:
             * Uncomment the Connector below
             * Execute:
                 %JAVA_HOME%\bin\keytool -genkey -alias tomcat -keyalg RSA (Windows)
                 $JAVA_HOME/bin/keytool -genkey -alias tomcat -keyalg RSA  (Unix)
               with a password value of "changeit" for both the certificate and the keystore itself.
             * Restart and visit https://localhost:8443/

             For more info, see http://confluence.atlassian.com/display/DOC/Adding+SSL+for+Secure+Logins+and+Page+Security
        -->
<!--
        <Connector port="8443" maxHttpHeaderSize="8192"
                   maxThreads="150" minSpareThreads="25" maxSpareThreads="75"
                   enableLookups="false" disableUploadTimeout="true"
                   acceptCount="100" scheme="https" secure="true"
                   clientAuth="false" sslProtocol="TLS" SSLEnabled="true"
                   URIEncoding="UTF-8" keystorePass="<MY_CERTIFICATE_PASSWORD>"/>
-->
    </Service>
</Server>

Could you tell me how to solve the problem?

Thank you.

[Jeremy Largman]

Your server.xml is indeed UTF-8. Make sure you've got everything at UTF-8:

https://confluence.atlassian.com/display/DOC/Troubleshooting+Character+Encodings

See section 2 - it could be the database or file system.