Error rendering macro problem when insert JIRA tickets in Confluence page

Hi I get "Error rendering macro 'jira' : java.lang.NullPointerException" when I tried to insert a JIRA ticket link into a Confluence page. However, sometime it works fine and sometime this issue comes up. It started a couple of weeks ago. We are using the Atlassian Cloud.

Can anyone help me here? Thanks!

3 answers

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I am getting the same thing, and I am JIRA server.  We just upgraded Confluence as well.

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Hi Robert,

Could you solve this problem somehow?

Best Regards,

Vitali

I believe we went in and recreated the application links.  Also I have since upgraded both Jira and Confluence.  I have not seen that error in a long time so this must of fixed it.  Also strangely enough the issue I submitted above seems to have disappeared from the Atlassian support group somehow? I even searched for CSP-184536 and got nothing.  

Thank you for your fast reply @Robert G. Nadon.

Yes, it seems like it disappeared. Unfortunately I couldn't find anything similar. We will try this workaround: https://jira.atlassian.com/browse/CONFSERVER-30079.

Best Regards,

Vitali

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