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Error popped up while attaching any image file "Error connecting to server"

Deep Arora September 21, 2017

Whenever I am trying to attach any image file, Some communication server error is coming up.

Please check the attached file.

Capture.JPG

 

1 answer

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Gregory Van Den Ham
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September 21, 2017

have you tried to refresh your browser,  reload the page and try again.

Deep Arora September 21, 2017

Yes, I have tried that step but no success.

Gregory Van Den Ham
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September 21, 2017

Is this cloud or onprem?

Cloud is currently having an issue with media attachments:  

https://status.atlassian.com/incidents/lb93l1tqylj4?_ga=2.7814834.1618504164.1505964134-1410502379.1479931360

Deep Arora September 21, 2017

Yes, it is cloud. Thanks for pointing to the link to get updates.

Gregory Van Den Ham
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 21, 2017

no worries..  hope the team resolves the cloud error for you soon.   you might want to put a ticket in with them just so they have your instance on the radar and keep you directly updated.

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