Error occured during Confluence Server space migration to Cloud

Leos Vojir
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 13, 2023

While selecting space to be migrated from Confluence Server to Cloud I've got an error message. It shows that migration assistant is unable to communicate with our server instance. This assistant is started right from the server, which is to be migrated and right on the Windows Server machine where the Confluence servrvice is running :-|

Does anyone have an idea what might be wrong?

Many thanks

screenshot 2023-09-13 v 23.24.38.png


2 answers

1 accepted

0 votes
Answer accepted
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 14, 2023

Hi @Leos Vojir ,

please take a look to the following troubleshooting article 

Hope this helps,


0 votes
Marc Koppelaar - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 14, 2023

Hi @Leos Vojir 

Make sure that from your server you are able to reach the Atlassian Cloud when migrating.

See the following documentation.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events