Error loading the comment editor in IE 11 ( Confluence 5.3.1 )

[Daniel Corbett]

Confluence is timing out in IE 11, when I enter the Comment window. Usually if I hit retry, it works. Is there a fix for this?

It works fine in both Chrome and Firefox.

[William Zanchet [Atlassian]]

Hi Daniel,

In addition to it, IE 11 isn't supported using Confluence 5.4.X as you can see here:

https://confluence.atlassian.com/display/DOC/Supported+Platforms

It doesn't mean that it will not work, it means that we didn't fully test it against Confluence.

Cheers,
WZ

[AmrtaA]

Hi Daniel,

Just for your information, this issue has been fixed in Confluence version 5.4 and 5.4.1 as you can see in https://jira.atlassian.com/browse/CONF-31942

Therefore, I suggest you to upgrade your Confluence instance.

Hope the information help.

Kind Regards,

Amrta Faruqi