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Error installing confluence

Reported the following error:
The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

Cause

com.atlassian.cache.CacheException: java.lang.IllegalStateException: The com.atlassian.confluence.util.velocity.ConfluenceVelocityResourceCache Cache is not alive (STATUS_SHUTDOWN)
    at com.atlassian.cache.ehcache.DelegatingCache.get(DelegatingCache.java:117)

caused by: java.lang.IllegalStateException: The com.atlassian.confluence.util.velocity.ConfluenceVelocityResourceCache Cache is not alive (STATUS_SHUTDOWN)
    at net.sf.ehcache.Cache$CacheStatus.checkAlive(Cache.java:4104)

 

The error is as shown:ScreenShot_20210724155836.jpeg

 

1 answer

1 vote

Please don't do screenshots of logs like that, it's unreadable.

And always at least try a basic search for an error.  First hit on most search engines is the Atlassian documentation - https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html

I completely agree with @Nic Brough _Adaptavist_ . Could you please check teh documentation and try again and confirm if you are facing the same issue?

Cheers
Suvradip

thank you very much

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