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Error formatting macro: recently-updated-dashboard: com.atlassian.confluence

aravind Jan 28, 2013

Hi All,

Recently restored the old mySQL DB after installing the confluence.On tomcat start getting below erros.


2013-01-29 02:24:16,072 ERROR [http-9776-8] [[Catalina].[localhost].[/confluence].[noop]] log Servlet.service() for servlet noop threw exception
com.google.common.collect.ComputationException: java.lang.IllegalStateException: Required plugin module com.atlassian.confluence.plugins.soy:soy-core-functions was either missing or disabled
at com.google.common.collect.ComputingConcurrentHashMap$ComputingMapAdapter.get(ComputingConcurrentHashMap.java:397)
at com.atlassian.soy.impl.DefaultSoyManager.makeBuilder(DefaultSoyManager.java:233)
at com.atlassian.soy.impl.SoyTransformer$SoyResource.transform(SoyTransformer.java:66)
at com.atlassian.plugin.webresource.transformer.CharSequenceDownloadableResource

But even this error comes am able to login.In the dashboard screen getting below error

-=-

Error formatting macro: recently-updated-dashboard: com.atlassian.confluence.renderer.template.TemplateRenderingException: Unable to find template renderer to handle file extension .soy

-=-=-

Did the installation in Linux machine ,mysql 5.1 and atlassian version 4.3.6

Tried restrtaing the serveres multiple times but no luck.

Could any one please guide through in resolving this ,

Thanks in advance,

Aravind

2 answers

1 vote
Amalia San Jan 28, 2013

Please go to Confluence Admin > Manage Add-Ons and ensure that these System Plugins and their modules are enabled:

  • Atlassian Soy Templates
  • Confluence Soy Templates Support
aravind Jan 29, 2013

Hi ,

Thanks for your inputs .

I tried logging in as Admin in the dashboard screen , Confluence Admin is frozen(it is not redirecting to any page while clicked)

aravind Jan 29, 2013

To resolve this error is there a way to enable plugins than logging into application

The dashboard links are irrespeonsive this prevents me from Clicking Confluence Admin > Manage Add-Ons

-=-

13-01-30 07:35:53,395 ERROR [http-9776-12] [[Catalina].[localhost].[/confluence].[noop]] log Servlet.service() for servlet noop threw exception
com.google.common.collect.ComputationException: java.lang.IllegalStateException: Required plugin module com.atlassian.confluence.plugins.soy:soy-core-functions was either missing or disabled
at com.google.common.collect.ComputingConcurrentHashMap$ComputingMapAdapter.get(ComputingConcurrentHashMap.java:397)
at com.atlassian.soy.impl.DefaultSoyManager.makeBuilder(DefaultSoyManager.java:233)

-=-

Amalia San Jan 30, 2013

You can go to http://<confluence-url>/admin/console.action to go to Confluence Admin

aravind Jan 30, 2013

I was able to view the admin console but When i Clicked Manage Addons --> Show System Plugins

The page is not redirecting anywhere .The URL got changed to http://ip:port//confluence/plugins/servlet/upm#

Amalia San Jan 30, 2013

It should show the system plugins. If it's not showing, try to follow the workarounds in this kb: https://confluence.atlassian.com/display/CONFKB/Comment+Box+Disappears%3A+%24soyTemplateRendererHelper.getRenderedTemplateHtml

pf pf May 04, 2013

Amalia's suggestion worked for me. Thanks.

0 votes
pf pf May 04, 2013

Amalia's suggestion worked for me. Thanks.

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