Error during up grade to new plugin manager/adding Zen

while attempting to upgrade the plugin manager it fails with a please see logs message the logs on the host do not have any information.

It fails with online updates as well as pulling the jars locally. I can pull what ever information you need. Also i'm setting the sev at 2 since this is a migration that is supposed to be going live tomorrow my CFO wants the ZEN plugin for a new team coming on board.

Thank you,

Jason

1 answer

Hi Jason,

Can you confirm your Confluence Admin > General Configuration > Server Base URL is set to the same URL you're using to access Confluence? Also, are you able to upgrade any other available plugin?

If none of the above is the case, feel free to create a support ticket at https://support.atlassian.com for further assistance in case you didn't already.

Cheers,

WZ

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

1,321 views 93 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you