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Error deleting user

Glauber Martins May 18, 2014

I'm trying to delete a user on Comfluence but I get the error :

  • Error communicating with Confluence: Unauthorized

I'm with de admin account..

Can someone help me?

1 answer

1 accepted

1 vote
Answer accepted
Fabio Racobaldo [Herzum] Community Leader May 18, 2014

Hello Glauber,

You cannot delete a user if he/she has performed any of the following actions:

  • Reported or been assigned to any issues (in JIRA)
  • Commented on any issues (in JIRA)
  • Added or edited any content on the site (in Confluence). Such content includes pages and blog posts, and edits and comments on existing pages.
  • Created labels or comments about build results (in Bamboo).

If the user has done any of this type of work, you can deactivate the user instead. This will allow the applications to retain a complete history for auditing purposes but will make the user's license available.

For more info please take a look to the official documentation : https://confluence.atlassian.com/display/AOD/Deleting+or+Deactivating+Users

Hope this helps,

Fabio

Glauber Martins May 18, 2014

Got it!

Really tanks Fabio!

Fabio Racobaldo [Herzum] Community Leader May 18, 2014

You're welcome Glauber

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