Error deleting user

I'm trying to delete a user on Comfluence but I get the error :

  • Error communicating with Confluence: Unauthorized

I'm with de admin account..

Can someone help me?

1 answer

1 accepted

1 vote

Hello Glauber,

You cannot delete a user if he/she has performed any of the following actions:

  • Reported or been assigned to any issues (in JIRA)
  • Commented on any issues (in JIRA)
  • Added or edited any content on the site (in Confluence). Such content includes pages and blog posts, and edits and comments on existing pages.
  • Created labels or comments about build results (in Bamboo).

If the user has done any of this type of work, you can deactivate the user instead. This will allow the applications to retain a complete history for auditing purposes but will make the user's license available.

For more info please take a look to the official documentation : https://confluence.atlassian.com/display/AOD/Deleting+or+Deactivating+Users

Hope this helps,

Fabio

Got it!

Really tanks Fabio!

You're welcome Glauber

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

915 views 23 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you