Editing any page gives blank page

Yesterday everything worked, and I'm told there was no updates made.

Today I am unable to edit any page in our confluence. When I try and edit a page i get the editor window and the page title is populated but the rest of the editor window is empty.

If I create a test page, add some text, and save it, the page is saved without any content.

I am experiencing this in both Chrome and Firefox. I have restarted my machine, cleared cache, etc..

Any ideas?

1 answer

This widget could not be displayed.

Hey Matt,

As you are saving the content and this is not properly working, giving you only a blank page, even with the performed tests, can you make sure about the following?

# Try to run Confluence under Plugin Safe Mode and check if the issue persists

# Do you have any kind of customisations in the instance, which could be working properly? You can see that in *_Confluence Admin > Look and Feel_* and verify the following:

a) Themes: See which theme you're using, switch back to the default if you're not using it already.

b) Layouts: See if you have any custom layout defined, if yes then make a backup and reset to default.

c) Stylesheet: See if you have custom stylesheet, if yes then make a backup and reset to default.

d) Custom HTML: See if you have any custom HTML defined, if yes then reset to default

After giving a try for these procedures, if the same issuer still persists, can you try to raise a support request through https://support.atlassian.comso our engineers can give you a help?



Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Tuesday in Confluence

Add-on evaluation with confluence templates

Atlassian market place contains number of Apps/Addons which improves the capability of out of the box Atlassian products. It is good to follow a plugin evaluation process before install add-ons. So t...

170 views 12 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you