Yesterday everything worked, and I'm told there was no updates made.
Today I am unable to edit any page in our confluence. When I try and edit a page i get the editor window and the page title is populated but the rest of the editor window is empty.
If I create a test page, add some text, and save it, the page is saved without any content.
I am experiencing this in both Chrome and Firefox. I have restarted my machine, cleared cache, etc..
As you are saving the content and this is not properly working, giving you only a blank page, even with the performed tests, can you make sure about the following?
# Try to run Confluence under Plugin Safe Mode and check if the issue persists
# Do you have any kind of customisations in the instance, which could be working properly? You can see that in *_Confluence Admin > Look and Feel_* and verify the following:
a) Themes: See which theme you're using, switch back to the default if you're not using it already.
b) Layouts: See if you have any custom layout defined, if yes then make a backup and reset to default.
c) Stylesheet: See if you have custom stylesheet, if yes then make a backup and reset to default.
d) Custom HTML: See if you have any custom HTML defined, if yes then reset to default
After giving a try for these procedures, if the same issuer still persists, can you try to raise a support request through https://support.atlassian.comso our engineers can give you a help?
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG