Edit in Office opens read only using Windows Server 2008 R2 and Office 2007

We use Server 2008 R2 with Microsoft Office 2007. Edit in office functionality opens in read only mode. I am familiar with compatibility mode etc as I have tweaked user configurations for our desktop users on XP and Vista but I'm unable to get our Citrix users working. I've tried every compatibility mode without success. I have not installed the Vista Web Folders update, should I?

https://jira.atlassian.com/browse/CONF-18174 doesn't seem to come up with a final resolution. Please help!

2 answers

1 accepted

0 votes
Accepted answer

The problem was that we were using the 64 bit version of Internet Explorer. Switched to 32 bit and it worked no problem.

Hi Ethan,

I noticed that you opened a support ticket, about this problem: https://support.atlassian.com/browse/CSP-83992

May I ask you, if you tried the steps that are in this KB? https://confluence.atlassian.com/display/CONFKB/Troubleshooting+Read-Only+problems+in+the+Office+Connector If yes, could you please let us know if that worked?

Cheers,

WZ

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,056 views 16 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you