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Edit - brings up blank page

We have a few pages that can no longer be edited since upgrading 6.15.4

  • When the Edit option is selected, the page appears blank, and while the editing "ribbon" appears, clicking on items does nothing.
  • The Copy and Move options for the page don't do anything
  • Export (to PDF or Word) does work

These pages include a macro our team created, which I suspect is causing the problem. When viewing the page, the message "Unknown error. Please contact administrator. Error code: 0" appears where the macro was inserted.

The macro is no longer needed, but since we can't edit the page, it can't be removed.

Any thoughts would be appreciated

1 answer

Hey Dave,

- "Restore" that page to a previous versions from "Page history" and see if that helps
- If that didn't work, then try doing a "Content indexing" 
- If you think Maco is causing the issue then I would try to remove the macro 
- I would also check the confluence logs to see what's going on

Thanks,
Sachin.

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