Edit a member from a Team Space in Confluence

Hello, when adding a list of members to user group i get an error message : 

The following error(s) occurred:

  • User XXXX could not be found. Please confirm his or her existence with a Confluence Administrator.

I do confirm that this user exist ... so what's the pb please?

1 answer

0 vote
Gonchik Tsymzhitov Community Champion Oct 05, 2017

Hi! 

ok, you confirm existence with your Confluence Administrator in User Management (Users) section

 This user exist and  has access to your space? 

 

Thanks 

Cheers, 

Gonchik

Hi,

 

Yes he has access to the space. By the way, i found the solution : it's needed to add the "user id" and not the name & first name ...

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