Judging from your description, I believe there are some duplicate user info content created for the same user in your Confluence database. The detailed cause and the solution is explained in this documentation.
Since you are using an Ondemand instance of Confluence which are hosted by Atlassian, I suggest you to contact our support team so they can assist you in solving this issue.
Hope this suggestion helps!
Hi my Community friends! For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...
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