Hi Evan,
Yes you can add custom fields. Go to the admin cog in the top right of JIRA and:
There are - amongst the other field types - 3 Select list field types you can add, with defined values for users to choose from.
can a dropdown box with preconfigured choices be added to JIRA too? I see this link is in relation to Confluence and the company I work for only has JIRA that I'm aware of. I'm doing a lessons learned database.
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Hi Gail,
Yes, you can add dropdowns to templates. See this page https://confluence.atlassian.com/confcloud/create-a-template-724764986.html for details; multi-line text is what you're interested in.
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