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Download support zip in confluence

CHINNAMUTHEVISAI_SATYANARAYANASHARMA
CHINNAMUTHEVISAI_SATYANARAYANASHARMA February 7, 2023

Hi,

 

We are experiencing high memory alerts in confluence.

Want to connect with atlassian regarding this.

So my question is do we need to have down time to download support Zip file in confluence?

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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February 8, 2023

Hi @CHINNAMUTHEVISAI_SATYANARAYANASHARMA ,

no downtime is needed to dowlnoad support zip. Here more information about how to generate and download it https://confluence.atlassian.com/support/create-a-support-zip-790796819.html

Hope this helps,

Fabio

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