Doing away with "This page is being edited by ..."

[Corey McMillan]

One page in our Confluence continually shows it is being edited by the same person. However this is not the case. And it has been like this for a month. I've tried disabling & re-enabling user access to the page hoping that would eliminate the message, but it still appears. 

Here's an image of what I mean when you go to edit the page:

confluence.JPG 

What else can I try? 

Also, I browsed briefly for a similar question but couldn't see one. Please redirect if there is. Thank you  

[Rob Woodgate]

Hi Corey,

The page index could have become corrupt or just out of sync.  The instructions for re-indexing are here (re-indexing is one of those "turn it off and turn it on again" solutions that often seems to solve page problems).  If you're on Cloud you can't re-index Confluence, but you can put a support ticket in and Atlassian will do it for you.

[Corey McMillan]

Hi Rob, thanks for replying. I'll make note of that link and keep it in case this issue ever arises again. I learned yesterday though that someone else with access to that page fixed the problem. Not sure how they did that yet. I'll find out then post here for documentation/t-shoot purposes 

[Corey McMillan]

I can try that and let you know. There's not much else to go on right now. 

[Pavel Potcheptsov]

Can you make a copy of that page, remove original page (and purge it from trash) and rename copied page to original name?