Do mentions only work for users in the confluence-users group?

This question is in reference to Atlassian Documentation: Unable to @ mention certain users in Confluence

Based on my testing mentioning a user within a confluence page using '@<user>' only resolves the usernames of users belonging to confluence-users.

Should I be able to mention a username, with @ <user>, contained within the synced active directory database, when that username is not within the confluence-users group?


1 answer

1 accepted

This widget could not be displayed.

They will only send mail to people who have permission to see the page they're being mentioned on.

I adjusted my question which had a bunch of typos....when you mention a user within a page using '@user', I assume it emails that user about the mention, but my question is whether you are able to mention user who say has not logged into confluence yet (so they aren't in the confluence-users group), but exists in the synced active directory database?

If that user can see the page they are mentioned on, then they should be emailed (after sync)

As long as they are a part of the confluence-users grouped AND that group has synched with Confluence, then you can mention them.

Thanks, that's what I suspected

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Jul 30, 2018 in Confluence

How Manon Soubies-Camy uses Confluence + Trello to organize webinar notes and her knitting stash

@Manon Soubies-Camy is an engineer who has been an avid Atlassian user since 2014. She helps companies of all sizes transform the way they work with the Atlassian stack, including Jira and Confl...

855 views 8 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you