Display JIRA issues macro error

Hello!

I use jira issues macro on my confluence page it works just fine. But when it displays column with user custom field, it displays onlyn login and don't resolves username. In same time Asignee and reporter fields are resolved.

Confluence and Jira databases contains same users.

Thanks and sorry for bad english.

1 answer

1 accepted

Due to the level of complexity of the case, I'd suggest to create a support ticket to us at https://support.atlassian.com and our engineer will assist you further on this. In the issue, please attach the following logs and also the related screen shots depicting the problem:

  • Support Utility Zip - It can be retrieved by going to *Browse > Confluence Admin > Atlassian Support Tools > Support Zip*, tick everything and click *Create*.
  • Entirety of your latest JIRA logs and your application server log files for further review:
    ** UNIX: $JIRA_INSTALL/logs/catalina.out or
    ** Windows: $JIRA_INSTALL/logs/stdout and stderr

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

762 views 23 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you