Disabling LDAP users in Jira/Confluence

I have JIRA and Confluence integrated with our Microsoft Active Directory and want to know how I manage users that are disabled in Active Directory. I have an AD Group that is what access to both JIRA and Confluence are based on. I would like that if a user is removed from that group they are marked as disabled. This does not seem to be the case with my configuration. User's that are disabled In AD are still active in JIRA/Confluence. Is there a configuration I am missing? I have been scanning Atlassian Answers and have yet to find a solution for this. I do NOT want to manually disable users within JIRA/Confluence.


2 answers

This widget could not be displayed.


 You may need to check the configuration of your Active directory in JIRA. 

Ideally 'Microsoft Active Directory (Read Only, with Local Groups)' should do it , also you may need to check sync errors and also how AD user disabling is managed. If they are just moving the users into separate group, JIRA could not be able to read as disabled users

This widget could not be displayed.

Below is my configuration. I still have "Confluence Internal Directory" enabled because I was worried if i didnt it would disable the local "admin"


I have checked the logs and performed a sync with no errors at all. When users are disabled in AD, we move them to an OU and remove them from all the groups except "Domain Users." 



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

509 views 7 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you