Disable Confluence Folders global

Patrick Alexander
Contributor
September 17, 2024

Hi There,

 

we have seen the new folders feature in our system. As long it is in the beta status we want to disable it. In the Atlassian Documentation we only find a way to do this per space, but we want to do this global in the system settings.

https://support.atlassian.com/confluence-cloud/docs/use-folders-to-organize-your-work/

Does anyone know a way to do this?

Greetings

Patrick

3 answers

1 vote
Susanna Babayan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 17, 2024

Hi @Patrick Alexander

Welcome to the community and thank you for your question. 

Have you checked the Confluence administration section (the cog icon next to your profile pic)? There you can see the beta features available. 

As far as I know, you should contact support to disable it.

0 votes
Tehmina Aslam
Contributor
October 19, 2024

the new "Folders" feature in Confluence is still in its beta phase, and from the Atlassian documentation, there currently isn’t a straightforward option to disable it globally through the system settings

But, you can explore the following options:

1. Feature Flag Control (for Beta Features)

Since Atlassian often rolls out beta features via feature flags, you may be able to request support from Atlassian to disable the feature across your instance. You can open a support ticket with them, explaining your requirement to disable the "Folders" feature globally until it’s fully released. They may be able to toggle it off for your entire instance.

2. Customizing Space Permissions or Hiding via CSS/JS

If the above method isn't an option, you could consider customizing the space permissions or using a CSS or JS override to hide the folder option from the interface globally. This isn't an ideal long-term solution but could act as a temporary workaround until Atlassian provides a system-wide toggle.

0 votes
Ollie Guan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 17, 2024

Hi @Patrick Alexander ,

I'm not sure if there is a global config to disable this feature, but generally if it's a beta program I would contact the Support Team to help me cancel it.

https://support.atlassian.com/contact/#/

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