Diagramly (draw.io) drawings under draw.io gives Not Permitted errors -solved-

Hello,

I've moved my site data having a diagramly module to a new server having the most recent draw.io module.

When I click "edit" in  the sites having diagramly diagram, confluence returns "Not permitted" errors, regardless of the presence of any restriction.

Is there a way to export and import the diagramly data to the draw.io module inside a page?

2 answers

1 accepted

0 votes
Answer accepted

Ok this issue is solved : There are two reason of this issue: 1a- In import, the backed up spaces permissions are also imported. If the backed up servers's security groups do not present in the imported server then one should manually remove/add them into the imported server 1b-the site admin (with admin account, not an account with admin rights) should manually gives confluence-admin groups rights for full access. The import gives only the right for admin account. 2a- The attachements xml settings in the imported files stays at application/diagramly. The page editor should go and change each attachement properties with application/drawio. 2b - The page editor should then edit the draw.io module, by clicking on it, the module does not see the attachement, therefore the page editor should manually select the right attachement to relink the attachement and the module. Then the files are displayed. If there is a faster way, please comment. Thank you.

Can you confirm the attachments exist in the file system of the server? What version of draw.io add on are you using? What version of Confluence are you using?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

1,025 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you