Deleting old users from People Directory

Hi there,

We have users that are no longer working at our organisation but they show up in the "People Directory". They are neither Confluence or JIRA users at current but have contributed or created pages in Confluence in the past.

Just wondering, is there a way to delete them without losing the work they had done? I believe with JIRA you can change the assignee or reporter to another user but with Confluence I'm not too sure what happens in terms of changing ownership or author rights. Is this possible?

Your support/ advice would be much appreciated.


1 answer

1 accepted

Hello Shreena,

You can disable users from Confluence which will basically impact in licensing not being counted against those.

As for not seeing them in the People Directory, this was a product design decision the took into consideration scenarios like this one (customers looking for history of changes and content ownership). There is a discussion about the topic in this ticket, where the ability to filter is listed.

Thank you. I looked at the issue regarding filtering out deactivated users from the people directory however it does not say how to do this, even though it is resolved and fixed.

Hi Shreena, sorry for not making that clear earlier, you can use the following:

Changing the last parameter for to false will hide users

Sorry where do I do this? Will this work for Confluence OnDemand?

Hello Shreena, this has been tested under behind the firewall instances, since OnDemand instances have items that are different in its structure, that item may not be available. You may like to refer to the feature requests mentioned above.

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