Deactivate OnDemandEvaluation

[THANGANADAR NATARAJAN]

URL: https://inventionlabsprojects.atlassian.net Description: Atlassian OnDemand Evaluation

I already deactivated 2 weeks back but today I received remainder mail from you saying that you will deduct 10$ after evaluation period is over. Please de activate this CONFLUENCE OnDemand Evaluation. Because I already experimenting JIRA. -NATARAJAN.T-

[Nic Brough [Adaptavist]]

If it's deactivated in your OnDemand account, you won't get charged. The reminder may be telling you that you have not correctly deactivated it though.

However, we can't help you - we're a community of end-users like yourself, we are not Atlassian support. You should get in touch with Atlassian OnDemand support to make sure the service is definitely deactivated, and I'd recommend quickly dropping an email to sales at atlassian dot com, as they are usually good at sorting out billing enquiries.