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A customer raises an incident via a portal. I want to change the wording for one of the fields. How do I change this?
To change the fields/wording that shows on an incident in the customer portal, you'll need to do the following:
I hope this helps!
Kian
Thanks for that. Jira Service Desk has been set up by a consultant. It works but there are these little tweaks which weren't thought of during project. I have found it as I carefully went deeper into that area. Your instructions are really helpful. Thank you :)
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