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Customer Portal

Hello, I have two questions relating to the customer portal. Any feedback/answers to these questions will be greatly appreciated. Thank you. The questions are as follows:

1. Is there any other way for customers to access their portal without having to keep going back to the original invitation email that was sent & clicking that link?

 

2. The link that was sent in the invitation email for one of my customers is not working & I'm not sure why. I will attach a picture of what comes up when they click the link.Screen Shot 2022-05-12 at 12.31.08 PM.png

1 answer

1 vote
Mikael Sandberg Community Leader May 12, 2022

Hi @paul sindoni,

Welcome to Atlassian Community!

It looks like you ended up here because RazorSync is using Confluence for their documentation. You may want to send your questions to their support, support@razorsync.com 

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