Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Customer Portal

Hello, I have two questions relating to the customer portal. Any feedback/answers to these questions will be greatly appreciated. Thank you. The questions are as follows:

1. Is there any other way for customers to access their portal without having to keep going back to the original invitation email that was sent & clicking that link?


2. The link that was sent in the invitation email for one of my customers is not working & I'm not sure why. I will attach a picture of what comes up when they click the link.Screen Shot 2022-05-12 at 12.31.08 PM.png

1 answer

1 vote
Mikael Sandberg Community Leader May 12, 2022

Hi @paul sindoni,

Welcome to Atlassian Community!

It looks like you ended up here because RazorSync is using Confluence for their documentation. You may want to send your questions to their support, 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

405 views 2 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you