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Customer Knowledge Base

Sarah Stanley
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April 1, 2024

We would like to create a customer facing knowledge base using Confluence, but have several questions and need assistance from an expert. Can you please contact me directly?

 

2 answers

1 vote
Kristian Klima
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April 2, 2024

Hello @Sarah Stanley 

You can read our story (Emplifi) in this customer success article by K15t - Atlassian's Platinum partner.

Long story short, we used apps from two vendors to create both internal and public documentation (knowledge base) center using Confluence. This is the site that we built.

We have detailed yet unobtrusive workflow control, conditional content, sites on our own domain, and SSO-protected access to the internal site, google analytics, and none of our Confluence spaces is exposed to the public.

 

1 vote
Brant Schroeder
Community Leader
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April 1, 2024

@Sarah Stanley Welcome to the Atlassian community

I would suggest taking a look here to find a qualified partner for help: https://www.atlassian.com/partners 

You can ask questions here if you are ok with them being public.

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