CustomWare Visibility Plugin licence issue

[sukh ram]

Hi,

We have migraded confluence 3.1.1 and now using 5.4.4 version. we are gettting issue on some space. below error is comming when trying to access some space.

The license could not be verified: There is no license certificate installed for CustomWare Visibility Plugin for Confluence.

I downloaded visibility-plugin and also licence for it from marke place. I uploaded visibility-plugin in confluence 5.4.4 version.

Please let me know how to upload or install licence which I already downloaded for visibility-plugin.

[Suren Raj · Accepted solution]

Hello Sukh,

The Visibility Plugin is a third-party plugin offered by service rocket. Since you installed the license on Confluence, the product should work as expected, but the license may be causing the verification error you described. I would ask that you contact their support staff to ensure that there are no issues with the license itself. You can contact their support staff using the following link: https://www.servicerocket.com/contact/

If you have further issues, or if Service Rocket needs any information, please let us know and we will be happy to help.

Best regards,
Suren

[sukh ram]

thanks suren.