Custom logo not displaying on login screen Confluence 3.5.13

Our custom logo is not displaying on the login screen. Instead, the alt text is being displayed. Once logged in, the logo displays as expected. Has anyone been successful in getting a logo to display on the login screen?

2 answers

1 accepted

0 votes
Accepted answer

Hi JT,

If the logo stored in a password protected section may cause this. As the browser cannot access the image file without login details it only renders the alt text.

Hope this helps.



Thank you Selcuk! I have moved the logo and it now displays.

It works for me. I know that it also worked when we were using the older version of confluence. Unfortunately I don't have that environment set up anymore, so I can't provide a better answer. Have you checked other browsers to see if the behaviour is consistant?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in New to Confluence

How to use Confluence Cloud for stakeholder management

Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...

1,157 views 4 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you