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Custom Report - Count of Comments by an Agent per day (JSM)

Andrew Rowland
Andrew Rowland April 21, 2024

Hi,

Has anyone been able to create a custom report that counts the number of tickets that an Agent 'Comments' on per day?

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Josh Costella
Josh Costella
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April 22, 2024

Hi @Andrew Rowland

I would post this question in the Jira Service Management product group. However, out of the box, that type of report is not possible. You would need to look into third-party plugins in the Atlassian Marketplace. 

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