Cursor automaticly "jumps" at the beginning of page

Hi,

Cursor automaticly "jumps" at the beginning of page during inserting objects or macros in IE 11 (altough it was placed on other place before) (in Chrome browser its OK) .
Confluence version 4.3.2

How to solve it in IE 11 ?

Thanks

2 answers

0 votes

Hi there, I believe you're being affected by this bug:

https://jira.atlassian.com/browse/CONF-31613

The solution would be upgrading Confluence to 5.X.

Hi,

It's quite strange that I have to pay for reparing mistakes in version of Confluence 4.3.2 which we bought from your company. I've supposed that in case I found some mistakes in current version, you give me solution how the problem solve without having to buy new one licence.

So if I want to solve the problem I have to pay for licence of Confluence 5.X and I must install this version?

Hi buddy,

We understand your problem, but you're running a version that is not supported anymore. You have a workaround which is the Google Chrome web browser. You can also check the Atlassian Support End of Life Policy about supporting EOL products.

About the license, I'm not sure if you have to pay a new one, but you can contact the Customer Advocates in support.atlassian.com. They are the responsible team for licenses and payments details.

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