Cursor automaticly "jumps" at the beginning of page


Cursor automaticly "jumps" at the beginning of page during inserting objects or macros in IE 11 (altough it was placed on other place before) (in Chrome browser its OK) .
Confluence version 4.3.2

How to solve it in IE 11 ?


2 answers

0 votes

Hi there, I believe you're being affected by this bug:

The solution would be upgrading Confluence to 5.X.


It's quite strange that I have to pay for reparing mistakes in version of Confluence 4.3.2 which we bought from your company. I've supposed that in case I found some mistakes in current version, you give me solution how the problem solve without having to buy new one licence.

So if I want to solve the problem I have to pay for licence of Confluence 5.X and I must install this version?

Hi buddy,

We understand your problem, but you're running a version that is not supported anymore. You have a workaround which is the Google Chrome web browser. You can also check the Atlassian Support End of Life Policy about supporting EOL products.

About the license, I'm not sure if you have to pay a new one, but you can contact the Customer Advocates in They are the responsible team for licenses and payments details.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Tuesday in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

204 views 2 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you