It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Crucible is not starting after executing ./crucible/bin/

Guru Prasad Apr 14, 2014

I have installed crucible 3.3.3 newly in the Red hat Linux 5 box for the first time.

in the .../var/log/fisheye.out out i am getting following output

2014-04-15 10:57:38,396 INFO - Adding secondary content dir of /home/crucible/fisheye_data/content
2014-04-15 10:58:04,376 INFO - Starting database...
2014-04-15 10:58:29,870 INFO - Database started.
2014-04-15 10:58:36,512 INFO - Starting plugin system...
2014-04-15 10:58:57,258 INFO - Mail system not configured.
2014-04-15 11:00:14,905 INFO - Plugin system started.
2014-04-15 11:00:18,685 INFO - Server started on :8060 (http) (control port on

But i was not abel to see anyting when i launch http://my_hostip:8060

Can you help me what is wrong in the installation?



3 answers

1 accepted

0 votes
Answer accepted
Guru Prasad Apr 20, 2014

I found the issue!!.

When I complete installing Crucible, services in Linux were running fine. But no information was posted in the browser as it was empty. After reading the release notes i have realized that i was trying to access crucible UI from the unsupported version of browser(IE 8 with Crucible 3.3.3). I had resolved this by downgrading the crucible version to 3.2.

Suggestion: Would it be nice to have a message populated in the browser if the unsupported version is being used. This would have saved lot of my time and effort.


0 votes
Guru Prasad Apr 14, 2014

Can someone please clarify me?

0 votes
Aafrin [Atlassian] Apr 20, 2014

Hi Guru Prasad,

Is there any particular error mentioned on the logs files located at FISHEYE_INST/var/log ?

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Confluence

6 Awesome Ways to Apply Trello, JIRA and Confluence to your Project

I attended  Atlassian Summit 2019  and learned a lot from the presenters, attendees and knowledgeable Atlassian product managers. The presentations I attended focused on applying Agile, pla...

1,125 views 7 18
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you