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Creating Jira tickets in Confluence is buggy

For the last 2-3 weeks I noticed, that I can't properly create Jira tickets in Confluence. Here's what I'm doing:

- I write my user story in confluence and publish it

- I highlight the title and create a user story (nothing unusual up to this point ;-) ) 

- the page reloads and usually, a link to my Jira ticket is added below the title, but nothing happens

- I try again, and it works

- when I open my backlog, I suddenly have 2 Jira Stories - one that is linked and one that isn't. 


Has anyone had the same experience lately? If so, have you found a way to make it work again? I find it quite annoying to have to delete half of my user stories because they're not linked right and that I always have to link it twice, before it works. 


Like I said, it used to work perfectly fine until a few weeks ago :-( 




1 answer

0 votes
G subramanyam Community Leader Jun 09, 2021

Hi @Nicole Zaghlol welcome to the Atlassian community forum.

At the moment I'm able to create a user story in confluence and it appears on the Jira board. Unsure, if their is bug or some other factors creeping. May I request you to raise a support request with screenshots.

Stay safe and stay healthy.

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