Creating JIRA Issue in Confluence: Projects not showing in Dropdown

When trying to create a JIRA issue from Confluence (Insert --> Jira --> Create Issue Tab), only certain projects are showing in the project dropdown field.

Where is the configuration stored (and how do you access) for the Project dropdown list for the creation of JIRA issues in Confluence?

3 answers

In the Application Links between JIRA and Confluence, we were using Basic Access instead of OAuth for the outbound services. This limits what shows up based on the permission of that user.

0 vote

Hi Mallory,

Could you please confirm whether the user creating the issues on Confluence has permission to create issues on the projects which are missing in JIRA? They might also be missing the 'Browse Project' permission for those projects.

You may find more information about project permissions in JIRA on the document below:

https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

Thanks,

Danilo

Hi Danilo - I have access to create issues for these projects in confluence. However, they are not showing in the dropdown in the 'Create Issue' Option in confluence.

Hi Mallory,

In this case, could you please create a ticket on our support portal so we can continue the investigation in there?

Cheers,

Danilo

n the Application Links between JIRA and Confluence, we were using Basic Access instead of OAuth for the outbound services. This limits what shows up based on the permission of that user.

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