Couldn't get access to the page shared by the admin

[Rosaline Hao]

Hi

I'm one of the new user here, the Admin staff have assigned me into the group, and shared a link for me to join in, but I still couldn't get access to it. I don't know if it's a technical issue. Looking forward to hearing from you.

Thanks

Rosaline

[Ollie Guan]

Hi @Rosaline Hao ,

Global access permissions, space permissions, page restrictions and unauthorized access may all lead to forbidden access.

Please contact the administrator to troubleshoot in the following ways.

https://support.atlassian.com/confluence-cloud/docs/set-viewing-permissions-for-analytics/

[Rosaline Hao]

Hi,

I can confirm that the administrator already give me the permission. and shared the link for me to get access, but it's still showing "You’ve stumbled on a restricted space".

[Ollie Guan]

Sharing a link does not mean that you have permission to access.

This problem still requires the system or space administrator to troubleshoot step by step.