I followed the link provided on the plugin page but it took my to a bitbucket page for the plugin with no real doco that i could find. Just trying to find some documenttion on the reporting side of the plugin so i can get some meaninful reports to bring back to the business on our Confluence install to justify the cost and time associated with it.
In addition to the excellent information from Alex, there is some introductory documentation for the KB Survey Plugin in step 8 on this page: https://confluence.atlassian.com/display/DOC/Creating+Your+Knowledge+Base+Space#CreatingYourKnowledgeBaseSpace-Step8.SetupAtlassian%27sContentSurveyandReportingadd-on
I hope this helps.
Thanks for the prompt response.
We have recently made Confluence our Central KB within our company. We would like to place KPIs around Confluence to encourage our engineers to actively update it and to also report back to the business on the uptake to justify the expense and show a ROI.
To do this we need to be able to report back on the usage of Confluence.
I need to be able to collect:
Are these possible using this plugin?
The Global Activity report provided does have some interesting information but unfortunately the x-axis does not show any meaningful data it’s all "..." as the data cannot fit on the screen so i cannot read the graph.
Did you able to find the answers for below points which you raised :
I am looking for same results which i want to use for better utilization of resources and better tracking purpose.
In answer to your coment, what the Confluence KB Survey Plugin does is to add a little survey (using a macro) in a Confluence page and store the results so you can measure the quality of an article acording to your users opinion. It can also gather information from the origin of the reader (using the utm_* fields on the URL) so you can also see the results depending on the origin of the users.
To get stats on the things you need, you may find these links useful:
There are as well some third party plugins which can help you generate reports:
I hope this helps you to find the best way to gather all the information you need.
Hi my Community friends! For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...
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