Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Confuence- ability to login and search top right has disappeared Edited

Hi, our confluence instance is in a state where the top blue bar is really skinny - no search or login buttons - so can't login to administer it.

We can still search the sub-sites and view content, but editing pages doesn't work, and there's no apparent way to log in to administer (I am one of 3 administrators) of the app.

Most of the page looks fine, but there is this random text at the bottom of each page:

$soyTemplateRendererHelper.getRenderedTemplateHtml("com.atlassian.confluence.plugins.quickedit:quick-comment-initial", "", $templateParameters)


Has anyone seen similar and know how to ressurect?


Can see errors in log, such as:

2021-04-23 10:54:17,590 WARN [http-nio-80-exec-3] [plugins.synchrony.service.SynchronyContentService] runRecoveryInTransaction Could not reconcile content for restored. ID: 38011851 Caused by: com.atlassian.confluence.plugins.synchrony.model.SynchronyException: UNKNOWN_ERROR

1 answer

0 votes

Hi @richard stockdale 

This seems very similar to this bug affecting many Confluence 7.X versions: CONFSERVER-22390.

This may happen when Confluence is restarted (or when plugins' state are changed) and is caused by some system plugins modules being disabled.

This bug report has a list of REST API calls that will re-enable the affected plugins.

After fixing the problem, consider upgrading Confluence to one of the versions fixing this bug.

Let me know if you are able to circumvent that problem.

Kind regards,
Thiago Masutti

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

🥓🙅🏻‍♀️ Meet-less May Badge!

Hello Confluence Community!  What if i told you that you could have a healthier life and be 100% meet-less? This month, we're promoting a healthy, balanced work diet with Confluence. (Read m...

557 views 3 23
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you