Confluence to Jira On Demand

Confluence is behind our firewall and we are trying to configure an Application Link from Confluence to our Jira OnDemand instance. While the outgoing authentication appears to be working, the connection from Confluence to Jira isn't working via the Conflunece/Jira macro.

Is this type of connection feasible?

3 answers

1 accepted

0 votes
Accepted answer

In your case, yes.

If one of your apps uses SSL (like your JIRA On Demand) you will need to se your Confluence to also use SSL/HTTP, thats the only way to make both apps trust each other and set up the application link.

Thanks and Regards,

David|Atlassian Support

Hi Lyn,

Yes this type of connection is feasible and to make that macro working theres a couple things you need to make sure :):

* You need to set the application link on both Jira and Confluence so both apps can trust each other, you can follow this guide for Confluence and this one for Jira (the process is similar).

* Jira On Demand uses HTTPS/SSL so to both apps trust each other your confluence also needs to use HTTPS/SSL.

*When creating the application link from confluence make sure that you are using a user account that have permission on Jira on demand (the same goes for the oposite scenario).

Now if all the above are OK, could you please reproduce the problem and check atlassian-confluence logs to see what kind of error is in there?

Thanks and Regards,

David|Atlassian Support

Thanks for the quick response and suggestions. I'm still not able to connect and I suspect the problem has to do with SSL. Our internal Confluence instance is non-SSL and likely never will be.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,572 views 26 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you