Confluence tells me that "You do not have permission to access any projects in XY JIRA"

How do I properly set up the feature that allows selecting some text in Confluence and adding an issue from the popup? When I try to do that, I get the error message above.

I'm trying this as a user that is an admin on both Confluence and JIRA. I'm using JIRA for user management for both sites. If I simply switch to JIRA with that user, I can easily create new issues.

I'm using the Download versions.

4 answers

0 vote

Seems you do not have Create permissions in the project you selected in JIRA. Log on to JIRA, modify the permissions and make sure you can create an issue in the project in JIRA itself. Once it is working, you can try again from Confluence.

I'm not sure what you mean. As I mentioned, if I go to JIRA directly, I can create issues without any problem.

Sorry, I missed that part! Are you using trusted auth or OAuth for application links?

Any updates? I am in the same situation. I can create Issues in JIRA directly, but from Confluence I get the same error.

Both are standalone evaluation installs.

Any updates on this? I am having the same issue.

0 vote
Check your application links and make sure it's set up to authenticate you as you in Jira.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Published yesterday in Confluence

Think you know shares vs. @mentions in Confluence? Take this collab quiz.

To anyone who doubts that Atlassians are a little too obsessed with collaboration, and tools related thereto, let me describe a recent discussion we had (which took place on our internal Confluence, ...

116 views 2 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you