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Confluence stuck from time to time

When Confluence gets stuck, the only way to get it back working is to restart the Linux service.

Logs show nothing except stuck threads such as:

 

09-Oct-2018 14:50:30.903 WARNING [ContainerBackgroundProcessor[StandardEngine[Standalone]]] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread [http-nio-8090-exec-48] (id=[8284]) has been active for [71,488] milliseconds (since [10/9/18 2:49 PM]) to serve the same request for [http://localhost:8090/] and may be stuck (configured threshold for this StuckThreadDetectionValve is [60] seconds). There is/are [31] thread(s) in total that are monitored by this Valve and may be stuck.
java.lang.Throwable
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.onSuppressedException(DefaultSingletonBeanRegistry.java:269)
at org.springframework.beans.factory.support.AbstractBeanFactory.getTypeForFactoryBean(AbstractBeanFactory.java:1488)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.getTypeForFactoryBean(AbstractAutowireCapableBeanFactory.java:808)
at org.springframework.beans.factory.support.AbstractBeanFactory.isTypeMatch(AbstractBeanFactory.java:544)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.doGetBeanNamesForType(DefaultListableBeanFactory.java:447)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.getBeanNamesForType(DefaultListableBeanFactory.java:423)
at org.springframework.beans.factory.BeanFactoryUtils.beanNamesForTypeIncludingAncestors(BeanFactoryUtils.java:220)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.findAutowireCandidates(DefaultListableBeanFactory.java:1177)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:1116)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:1014)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireByType(AbstractAutowireCapableBeanFactory.java:1292)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1199)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:543)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:482)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:342)
at sun.reflect.GeneratedMethodAccessor183.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.osgi.spring.DefaultSpringContainerAccessor.createBean(DefaultSpringContainerAccessor.java:97)
at com.atlassian.confluence.plugin.ConfluencePluginObjectFactory.buildAction(ConfluencePluginObjectFactory.java:45)
at com.opensymphony.xwork.DefaultActionInvocation.createAction(DefaultActionInvocation.java:199)
at com.opensymphony.xwork.DefaultActionInvocation.init(DefaultActionInvocation.java:272)
at com.opensymphony.xwork.DefaultActionInvocation.<init>(DefaultActionInvocation.java:65)
at com.opensymphony.xwork.DefaultActionInvocation.<init>(DefaultActionInvocation.java:58)
at com.opensymphony.xwork.DefaultActionProxyFactory.createActionInvocation(DefaultActionProxyFactory.java:32)
at com.opensymphony.xwork.DefaultActionProxy.prepare(DefaultActionProxy.java:124)
at com.opensymphony.xwork.DefaultActionProxy.<init>(DefaultActionProxy.java:75)
at com.opensymphony.xwork.DefaultActionProxyFactory.createActionProxy(DefaultActionProxyFactory.java:43)
at com.atlassian.confluence.servlet.ConfluenceServletDispatcher.serviceAction(ConfluenceServletDispatcher.java:53)
at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:199)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)

...

1 answer

Hi @Jean-Christophe Narwa

Could you confirm your Database version as well as the collation you are using? I hope you are using the supported versions one as listed here

The message you shared is a warning message and does not include the full error. So, if you can re-look at the logs or identify the error message just before restarting, it will help in identifying the root cause.  

Please check the logs at <confluence_home>/logs/atlassian-confluence.log

Thanks,
Amith Mathur 

Hello @Amith Mathur _Appfire_,

We are using PostgreSQL 9.6.7, which is officially supported. Collation is en_US.UTF-8.

I can't paste logs here, because I'm getting the following error message:

"Your message was not accepted. Check for invalid HTML or try reposting as plain text."

Hi, 

any solution for this issue? 

Regards, 
Nici

Well, the issue disappeared a while ago, maybe due to a Confluence upgrade.

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